WARRANTY CLAIM FORM

Return list

Order number: .................................

pcs                     Product name               Weight/Size                       Reason                     Reason for returning

...............           ...............................             ..............                 ..............................            1. The product doesn't fit

...............           ...............................             ..............                 ..............................            2. Damaged product

...............           ...............................             ..............                 ..............................            3. I did not order this

...............           ...............................             ..............                 ..............................            4. Product doesn't taste as it should



I would like to exchange the products

If you'd like to exchange the goods, please let us know at info@heroki.eu and we'll be happy to help you


I would like to get a refund

In a form of a compensation coupon with higher value then my purchase I want to return the money to the following account number:

IBAN:............................................................................................


These are some of the rules that must be followed:

1. In order to be able to refund you the full amount, the products have to be in their original state - unworn & undamaged.

2. Please don't ship the goods as cash on delivery, we won't accept it.

3. HEROKI s.r.o. doesn't refund the delivery costs for returning any product/s.

4. Make sure you keep a copy of your postal receipt.


HEROKI s.r.o.

Veterna 8760/43

917 01 Trnava

Slovak Republic